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Citizen Charter
The activities and service charter of these organizations

 

No.
Job description
Scheduled time

01

Implement the District Family Planning Program
Based on predetermined monthly and yearly projections

02

Implement the mother and child program of the district
Running program

03

Ensure regular and special standing procedures for the upazila level
Implementation of the Special Standing Procedure Program in every Upazila at least every week

04

Mothers and Children Welfare Centers To Implement Fertility Health Needy Maternity Services, Child Friendly, Feminist and Child Care Services
Urgent maternity services are effective every 24 hours
 

05

Ensure the implementation of the activities of the MCH-AFP unit of Upazila Health Project through Upazila officials and employees.
Every day

06

Family planning of Union Health and Family Welfare Centers and ensuring proper implementation of mother and child health programs through union level workers

 

Every day

07

To ensure the provision of satellite clinic to provide ward / village level service by union workers
Each union has two weeks a week

08

Ensure motivation activities including distribution of family planning system through inspection of family welfare assistants house
Each unit is about 20 days per month

09

SBA Training Family Welfare Assistants to provide family planning services at the unit level as well as to ensure delivery of pregnant mothers
Every day

10

Family planning and involvement of non-governmental organizations engaged in maternal and child health programs and collaborating and working on their work
After sending the recommendation to the Directorate after completing the necessary work within a month for renewal

11

To ensure participation of family planning departmental workers on special days (NID) including regular extended immunization programs (EPI) programs of the government
1-2 days a week according to the work area

12

Ensuring supply of various materials including DDskit and Birth control material at Upazilla and lower level at all services centers including satellite clinic.
According to the demand based and supply policy of the service center

13

Appointment of manpower at district, upazila and lower level, to accommodate the recommendations and changes in the transfer and necessary cases
Organizing a replacement committee meeting in the month

 

14

Ensuring supervision and monitoring of implementation of family planning mother and child health and reproductive health programs of the district
As per monthly tour program of district officials (8-12 days per month)

15

To take action against irregularities or any other allegation in providing services obtained from the upazilas and low-level people under the district.
In one week

16

Implementation of other activities related to the guidelines and policies of the Family Planning Department, Ministry of Health and Family Welfare.
Regular

17

Jail family planning departmental officers and NGOs
Ensure organizing monthly coordination meetings every month in coordination with the representatives
every month

18

Implementation of the Zilla Parishad Planning Committee meeting, and implementing the responsibilities given by the committee
Regular

19

At the upazila and district level, each officer checks the data of at least 20 and 20 couples, and send them between 10 and 20 December respectively.
Monthly Activities

20

Family Planning, Monthly Report of Mother and Child Health Program, send to the Department of Family Planning
By 10th of every month

21

District level, upazila and union level employees' skill level, time scale, relaxation allowance
Within 7 working days after application

 

22

Recommend leisure and entertainment holiday of district and upazila level officials
Within 7 working days after application

23

Pension application of different employees
Take action within 07 working days after the application

24

Application of any officer and employee along with department and department
Send within 07 working days